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ABOUT ME
With 10+ years of experience, I transform complex business challenges into measurable growth strategies. I specialize in leading cross-functional teams to deliver high-impact ecommerce, marketing, and customer experience solutions across Europe and Latin America.
Data-Driven Strategy
Led campaigns and optimizations that generated measurable ROI across multiple markets
Cross-Functional Leadership
Managed teams of 15+ people and coordinated 50+ projects across retail, ecommerce, and customer success
Multicultural Expertise
Fluent in Spanish, English, and Portuguese. Thriving in international and multilingual environments
Measurable Results
25% improvement in response times, 20% reduction in complaints, +35% conversion growth in ecommerce